User Data Deletion Policy
How to Request Data Deletion
You can request deletion of your personal data at any time. Here's how:
Option 1: Through Your Account
- Log in to your account at thedesperatetrader.com
- Go to your Profile/Settings page
- Click "Delete Account" or "Request Data Deletion"
- Confirm your request
- Your data will be deleted within 30 days
Option 2: By Email
Send an email to support@thedesperatetrader.com with:
- Subject: "Data Deletion Request"
- Your account email address
- Your username (if different from email)
- Confirmation that you want to delete your data
What Data Will Be Deleted
When you request data deletion, we will permanently delete:
- Your account information (email, username)
- Your password (already encrypted)
- Your user preferences and settings
- Your account activity logs
Note: Some data may be retained for legal or business purposes:
- Stripe payment records (required for tax/accounting purposes)
- Transaction history (required by law)
- Anonymized usage data (for service improvement)
Deletion Timeline
Data deletion requests are processed within 30 days of receipt. You will receive a confirmation email once your data has been deleted.
Third-Party Data
If you have connected third-party services (such as Facebook, Google, etc.), you may need to revoke access separately through those services' settings.
After Deletion
After your data is deleted:
- You will no longer be able to log in to your account
- Your subscription will be cancelled
- You will stop receiving stock alerts
- All account data will be permanently removed
Warning: Data deletion is permanent and cannot be undone. Please ensure you have backed up any important information before requesting deletion.
Contact Us
If you have questions about data deletion or need assistance, please contact us:
- Email: support@thedesperatetrader.com
- All addresses: thedesperatetrader.com/contact
- Website: https://thedesperatetrader.com
Last Updated: August 4, 2026